Anti-money-laundering rules require verification before any UK address service goes live. Here is what happens to your documents.
UK address providers are supervised under money laundering regulations, which means we must identify every customer before an address becomes active.
In practice that means one photo identity document and one proof of address dated within three months. Nothing more.
Documents are encrypted in transit and at rest, stored in the UK, accessed only by trained compliance staff, and retained for the statutory period before secure deletion.
Well-lit, uncropped photographs of the full document are approved fastest. Blurred edges and missing corners are the leading cause of a resubmission request.